Answers about clinic and pharmacy management software, features, security, and onboarding.
Yes. Every clinic has its own service catalog—add procedures or treatments, set the amount and GST rate (0% / 5% / 12% / 18%), then bill them alone or with pharmacy medicines on one GST receipt.
Yes. UseClinicConnect is designed for single-doctor clinics, dental practices and polyclinics that need patients, tokens, prescriptions, custom services, pharmacy billing and daily reports in one connected system—with WhatsApp onboarding and a 30-day free trial.
UseClinicConnect needs an internet connection for live work. Brief outages pause access until you’re back online; your data stays safe in the cloud with daily backups. Many clinics keep a phone hotspot ready for short gaps.
Yes. We help import patients, medicines, doctors, and other master data from Excel or similar lists wherever possible during onboarding.
Yes. Each branch can have its own workspace, tokens, users, and permissions, with organised central oversight for the organisation.
Yes. Use it in your phone browser, or install as a Progressive Web App (Add to Home Screen) on Android and iPhone—no app store required.
Yes. Remote onboarding via WhatsApp or a call is included so your team can start with appointments, billing, and pharmacy workflows confidently.
Yes. Traffic uses HTTPS, clinic data is securely separated with role-based access, and patient documents stay protected in your clinic workspace. We keep daily encrypted backups. See our Security page for more detail.
Yes. Token-based appointments, doctor availability, and visit history are built in.
Yes. Record vitals, prescribe medicines with dosage schedules, and set follow-up dates.
Yes. Upload lab reports, scans, X-rays, ECGs, and referral documents on the patient profile, and open them securely from the patient's history. See our Security page for how we protect clinic data.
Yes. Inventory, batch and expiry tracking, and pharmacy billing are included.
Yes. Pharmacy can be enabled only if needed.
Yes. Review dates, upcoming follow-up lists, and manual WhatsApp reminders are supported.
Yes. Revenue, pharmacy margin, patient trends, follow-ups—and a dedicated pharmacy GST report (taxable value, CGST/SGST by bill) for Indian pharmacy billing.
Yes. UseClinicConnect includes a GST report for pharmacy bills—filter by date, review taxable amounts and CGST/SGST split, and export for your accountant.
Yes. Each team sees the alerts relevant to their work—from appointments and follow-ups to pending bills, low stock, and medicine expiry.
Yes. UseClinicConnect is browser-based on Android phones, iPhone, tablets, laptops, and desktops. You can also install it as a Progressive Web App (Add to Home Screen)—no app store download.